Privacy policy

Last updated: September 22, 2026

At TAO Clean, we respect your privacy. Please read this Privacy Policy to learn how we collect, use, share, and otherwise process your information (“Personal Information”), and to learn about your rights and choices regarding your Personal Information.

This Privacy Policy applies to TAO Clean (“TAO Clean,” “we,” “our,” “us”) and explains how we collect, use, and share the Personal Information we gather on the subdomains and websites on https://www.taoclean.com/ (the “Sites”) or through your use of our services (collectively, with Sites, our “Services”).

A reference to “TAO Clean,” “we,” us,” or “our” is a reference to TAO Clean and its relevant affiliates involved in the collection, use, sharing, or other processing of Personal Information.

Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
Cookies
How We Respond to Do Not Track and Other Opt-out Signals
Privacy Rights and Additional Disclosures for Certain U.S. Residents
Privacy Rights and Additional Disclosures for EEA, UK, and Swiss Individuals
Data Security and Retention
Policy Changes
Change of Control
Children
Contact Information

Personal Information We Collect

Information You Give Us. You may give us Personal Information by signing up for an online account, entering information through our online forms or surveys, inputting information while using our Services, or contacting us for information or customer service.

The categories of Personal Information include:

Identifiers, such as real name, postal address, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Categories of Personal Information described in Section 1798.80(e) of the California Civil Code, such as name, address, or telephone number.
Commercial information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
Inferences drawn from the above categories of information.

The categories of sensitive information include:

Account log-in, financial account, debit card, or credit card number, in combination with any required security or access code, password, or credentials allowing access to the account.

Information We Automatically Collect. Like many website operators, we collect information that your browser sends whenever you visit our Sites. This includes log data, such as your computer’s IP address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means, such as Google Remarketing and Facebook Pixel. You can control cookies in your browser to enable or disable them. Learn more in our Cookie Policy.

Information We Collect From Third Parties. If you access our Sites through third parties (e.g., Facebook or Google), or if you share content from our Sites to a third-party social media service, the third-party service will send us certain information about you if the third-party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service.

How We Use Your Personal Information

We use your Personal Information for the following purposes:

To provide you with our Services, which includes:
- maintaining and servicing accounts,
- providing customer service,
- processing and fulfilling orders and transactions,
- verifying customer information,
- processing payments,
- providing advertising or marketing services to you.
To provide analytic services, such as analyzing customer usage and improving services offered.
To conduct market research and project planning.
To detect security incidents, protect against fraudulent or other criminal activity, debug and repair errors, and maintain the overall quality and safety of our Services.
To share your website visitor activity, through website cookies, with third-party marketing partners to market our Services on our Sites and other websites that you may visit.
To fulfill our legal and financial obligations.
To provide you with employment opportunities.

Marketing. We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “Contact Information” section below. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).

Text Messages and Notifications. By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided.

How We Share Your Personal Information

Affiliates, Service Providers, and Subcontractors. We share your information with our affiliates, service providers, and any subcontractors required to offer you our Services. These entities help us to:

Run, operate, and maintain our Services through third-party platforms and software tools;
Perform content moderation and crash analytics;
Run email and mobile messaging campaigns;
Perform marketing analytics;
Provide measurement services and targeted ads (you can opt out of these services at websites such as http://www.aboutads.info/choices and http://www.youronlinechoices.eu/);
Provide payment attribution; and,
Provide technical and customer support.

Some external service providers may also collect information directly from you (for example, a payment processor may request your billing and financial information) in accordance with their own privacy policy. These external service providers do not share your financial information, like credit card number, with us, but may share limited information with us related to your purchase, like your zip code.

Aggregated and/or Anonymized Data. We may also aggregate, anonymize, or otherwise strip information of all personally identifying characteristics and may share that aggregated and/or anonymized data with third parties or publish it. We reserve the right to make use of any such aggregated data as we see fit.

Third Party Marketing and Advertising Organizations. With respect to website cookies, we share your information with third-party marketing and advertising partners to market our Services on our Sites and other websites that you may visit. Learn more in our Cookie Policy.

Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your Personal Information to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

Cookies

To make our Sites and Services work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, shopping cart, or other preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another. To learn more, please see our Cookie Policy.

Google Analytics. We may use Google Analytics. We use the information we get from Google Analytics only to improve the Sites. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policy for more information. You may also choose to download the Google Analytics opt-out browser add-on.

You may wish to restrict the use of cookies. Please be aware that some of the features of our Sites may not function correctly if you disable cookies. Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:

Personalized Advertising. We may also use targeted advertising cookies, such as Google Ads, to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.

How We Respond to Do Not Track and Other Opt-out Signals

Some browsers provide you with a way to signal that you do not want your browsing activity to be tracked. The Services may not currently respond to all Do Not Track (“DNT”) or similar signals, as we are awaiting consensus from the Internet policy and legal community on the meaning of DNT and the best way to respond to these signals.

Privacy Rights and Additional Disclosures for Certain U.S. Residents

Several U.S. jurisdictions grant state residents certain rights and disclosures. We provide the following information to further help you understand your potential privacy rights. If you would like to exercise any rights, or inquire as to whether such rights are available to you, please email us at support@taoclean.com.

Request for Information or Deletion. Residents of certain U.S. states have the right to know whether we are processing your Personal Information, and in some instances, you have the right to request that we disclose to you the categories listed below for the preceding 12 months. We have the right to request verification of your identity for all requests for information. In responding to this right, we shall provide to you:

The categories of Personal Information we collect about you.
The categories of sources from which your Personal Information is collected.
The business or commercial purpose(s) for collecting, selling, sharing, or disclosing your Personal Information, and the categories of Personal Information disclosed for such purpose(s).
The categories of third parties with whom we share your Personal Information.
The categories of Personal Information we have sold, if any, about you and the categories of third parties to whom your Personal Information was sold, by category or categories of Personal Information for each third party to whom the Personal Information was sold.
The specific pieces of Personal Information we have collected about you.

In addition, you may have the right to request we delete your Personal Information.

Request for Correction. Residents of certain U.S. states have the right to request the correction or rectification of inaccurate information in the resident’s Personal Information.

Request for Portable Data. Residents of certain U.S. states have the right to receive, in certain circumstances, a portable format of their Personal Information that allows the data to be transmitted to another entity.

Opting Out of Cookies and Sale/Sharing Using Online Tracking Technologies. Our use of online tracking technologies may be considered a “sale” / “sharing” under applicable law. Residents of certain U.S. states may have the right to opt out of being tracked by these third parties by clicking the Your Privacy Choices link at the bottom of our website and selecting your preferences.

Limiting the Use of Sensitive Personal Information. Residents of California have the right to direct us to use or disclose sensitive Personal Information only for providing goods or services, or as otherwise minimally permitted under applicable law.

Third Party’s Direct Marketing. If you are one of our customers, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information to third parties for the third parties’ direct marketing purposes.

Automated Processing & Profiling. Residents of certain U.S. states have the right to opt out of the processing of Personal Information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

Right to Equal Service & Price. You have the right to receive equal service and price, even if you exercise a privacy right.

Verification Process for Exercising Rights. To protect our consumers’ privacy, we verify privacy rights requests to ensure that only you (or your authorized agent) can exercise rights pertaining to your Personal Information. As part of our verification process, we may request you to submit additional information.

If you are an authorized agent wishing to exercise rights on behalf of a state resident, please contact us using the information at the bottom of this Privacy Policy and provide us with a copy of the consumer’s written authorization designating you as their agent. We may need to verify your identity and place of residence before completing your rights request.

Appeal Process. In certain cases, we may decline to take action on your request as permitted by law. Should we decline your request, we may provide you with a written explanation of the reasons for our decision and an opportunity to appeal the decision.

If we deny your appeal, we may provide a written explanation of our decision, with instructions on how to contact your local Attorney General or Department of Justice for further review.

Privacy Rights and Additional Disclosures for EEA, UK, and Swiss Individuals

Lawful Bases for Processing. If you are from the European Economic Area (EEA), United Kingdom (UK), or Switzerland, our legal bases for collecting and using your Personal Information is as follows:

The performance of your contract or to enter into the contract and to take action on your requests. For example, the processing of your account registration.
Our legitimate business interests. For example, fraud prevention, maintaining the security of our network and Services, direct marketing to you, and improvement of our Services.
Compliance with a mandatory legal obligation. For example, accounting and tax requirements, which are subject to mandatory retention periods. We may also collect your Personal Information to record your requests to exercise your rights and to verify your identity for such requests.
Consent you provide where we do not rely on another legal basis. Consent may be withdrawn at any time.
In some limited cases, we may also have a legal obligation to collect Personal Information from you in response to lawful requests by public authorities, including to meet law enforcement requirements, as described above in the “How We Share Your Personal Information” section.

If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided at the end of this Privacy Policy.

EEA, UK, or Swiss Individuals’ Rights. If you are from the EEA, UK, or Switzerland, you have the right, under certain circumstances, to:

Access your Personal Information;
Correct inaccurate information in your Personal Information;
Request erasure of your Personal Information without undue delay;
Request restriction of, in certain circumstances, the processing of your Personal Information;
Request receiving a portable copy of your Personal Information held by us, and to have that portable copy transmitted to another controller; and
To object to the processing of your Personal Information.

To exercise any of these rights, contact us using the contact details provided at the end of this Privacy Policy, and please specify which privacy right(s) you wish to exercise. We may need to verify your identity to honor your request.

International Transfers of Data. Any data that you provide to us may be accessed, shared, or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract). This may entail a transfer of your Personal Information across international borders. The data protection standards may differ and be lower than the standards enforced in your jurisdiction.

Right to Lodge a Complaint. If you have any issues with our compliance, you have the right to lodge a complaint with an EEA supervisory authority. We would, however, appreciate the opportunity to first address your concerns and would welcome you directing an inquiry to us via the contact information at the bottom of this Privacy Policy.

Data Retention and Security

We implement a variety of security measures to maintain the safety of your Personal Information when you enter, submit, or access your Personal Information. However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be appropriate technical and organizational measures to protect the confidentiality, security, and integrity of Personal Information obtained through the Services, we cannot ensure or warrant the security of any information you transmit to us.

We retain information from or about you for so long as necessary to fulfill the purposes outlined in this Privacy Policy. When the information is no longer necessary for these purposes, we delete it or keep it in a form that does not identify you, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

Policy Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Please review carefully before submitting Personal Information to our Services. The date the Privacy Policy was last updated is indicated at the top of this page.

Change of Control

Personal Information may be transferred to a third party because of a sale, acquisition, merger, reorganization, or other change in control. If we sell, merge, or transfer any part of the business, part of the sale may include your Personal Information.

Children

The Site is not intended for or directed at individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you become aware that a child has provided us with Personal Information, please contact us using the contact details provided at the end of this Privacy Policy. If we become aware that a child under 18 has provided us with Personal Information, we will take steps to delete such information.

Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@taoclean.com.