TAO CLEAN FACIAL BRUSH FAQ
USER MANUAL DOWNLOAD
TAO Clean Facial Brush Manual
FREQUENTLY ASKED QUESTIONS
To test that the UV light is working, press the weight activated foot on the base. You should see a light blue / green glow eminating inside the base. See our example video below.
To change brush modes, press the smaller button on the brush handle. You should be able to hear / feel the difference in spin speed. See our example video below.
There is no fan, there is a small heater in the base that warms the air in the chamber near the UV lamp. This creates a chimney-effect where the warm air leaves the base around the 1 mm gap between the handle and the base.
We recommend changing the brushes every 3 months.
Yes, a cleanser is necessary. We recommend using your normal cleanser. Do not use any that have sharp pieces meant for exfoliating.
Check to make sure the system is properly plugged in. If the brush cleaner still isn't running, contact customer service.
The products do not have to be registered for warranty. Please keep your receipt or a screenshot of it in case there are any warranty issues.
All items purchased at TAO Clean carry a 45-day no questions asked money back guarantee. Authorized domestic returns within the 45-day guarantee period may be returned at no charge to you. To ensure that your return is processed quickly and accurately, please contact our TAO Clean Customer Service Center. Please email email@example.com